Ways We Combat Fraud Together
Protecting your money and your identity from fraud is something we take very seriously. Your Global Credit Union Bank accounts have added layers of protection, a few of which are listed below. As a debit card holder, Mastercard provides services like Secure Remote Commerce and Enhanced ID Theft Protection as well.
If at any time you think your confidential information has been compromised, please contact us at 800.711.BANK (2265). You can also follow the FTC's Guide for understanding what to do depending on what information the fraudster has.
SecurLOCK™ Equip
An app that lets you control how, when and where your debit card is used with just a swipe.
EMV Chip Technology
All of our debit and credit cards feature chip technology, meaning a unique transaction code is generated each time you use your card. This makes it difficult for fraudsters to copy the card.
Contactless Cards
Your First Commonwealth Mastercard® debit card comes complete with the latest in contactless chip technology.
ApplePay™, Samsung Pay™ and Android Pay™
By loading your debit or credit cards into your mobile wallet app, you don't have to share your card information at check out.
eStatements
With eStatements, your bank statements are only accessible with your online banking log-in credentials, meaning they're never sitting in your mailbox.
Free Credit Reports
You are entitled to one free report from each of the credit bureaus once per year.
Other Ways to Protect Yourself
Set Up Alerts - set alerts on your account via Online Banking, Mobile Banking or the SecurLOCKTM Equip app so that you can spot suspicious activity right away.
Check your credit reports - regularly review your credit reports for accuracy at annualcreditreport.com. You can order a free copy from all three of the credit reporting agencies. You are entitled to one free report from each of the credit bureaus once per year.
When you suspect fraud - our Reporting Fraud explains what you should do if you suspect fraud on your account(s).